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Frequently Asked Questions

Frequently Asked Questions

About the parking lot!

Since this facility is in the center of Kusatsu Onsen, the parking lot is a contracted parking lot.If you arrive early on the day of booking, you can not set up the car until 13:00. Check-in is at 15 o'clock and check-out is until 10 o'clock the next day.

【Meals / Restaurants / Bars】
To allergies, likes and dislikes!
On our side, we can not respond to those with symptoms of allergy.Also, likes and dislikes are similar.
【Access / Parking】
Is there a parking lot?
If you are on the premises, you can park for 12 cars, but it faces the spa town, you can not put anything else.

In addition, there is a con…Continue reading
【Hotel / Guest rooms】
Is there a refrigerator?
There is a refrigerator equipped in the guest room.

It is a small refrigerator for 40 liters.
【Hotel / Guest rooms】
Is there a safe in the room?
There is a safety box in the room,

Because we accept deposit of valuables at front desk,

Please ask when you wish.

In and out is until 21…Continue reading
【Bathing / Baths】
I would like to use a reserved outdoor bath?
Private outdoor bath is free, but we have 30 minutes.

How to use is after check-in, 30 minutes between 15: 00 and 21: 00, the time zone is
…Continue reading
【Meals / Restaurants / Bars】
About meal time and meal place!
Meals will be a meal venue.

Dinner and breakfast time will be as follows.

【, Dinner, 】
It will be 18:00.

【, Breakfast, 】
It will be 8:00.…Continue reading
【Hotel / Guest rooms】
Is there a non-smoking room?
Basically there is no ashtray in the room.

We accept as hope, but we can not make commitment.

If you can not meet your request, we will de…Continue reading